Managed Application Services

We Manage Your Applications to Advance Your Business

Transform your business with our comprehensive application management solutions. Companies are optimizing their skilled resources on innovative solutions while leaving maintenance and support to cost-effective specialists like NVIZION.

Application Maintenance & Support

24/7 Operations Monitoring

Data & Application Transformation

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Why Choose Us

Managed Applications Benefits

Staff Optimization

Free up your IT staff to focus on strategic business initiatives while we handle the day-to-day application management.

Improved Service Levels

Enhanced performance and reliability through professional management and proactive monitoring.

Cost Reduction

Significant reduction in application maintenance costs through optimized processes and economies of scale.

Risk Mitigation

Proactive monitoring and maintenance to minimize business risks and ensure compliance.

Applications Kept Current

Regular updates, patches, and enhancements to keep applications modern, secure, and performing optimally.

Continuous Improvement

Ongoing optimization and performance tuning for better user experience and business value.

Our Expertise

What Areas Can Benefit from Managed Services?

Application and Data Transformation

Modernize and transform your applications and data infrastructure to drive innovation and business growth.

Application Maintenance

Comprehensive maintenance services to ensure your applications run smoothly and efficiently with minimal downtime.

Testing Services

Manual and automated testing services to ensure your applications perform optimally under all conditions.

Common Development

Shared development resources and frameworks to accelerate your application development lifecycle.

Web Design and Maintenance

Professional web design and ongoing maintenance services to keep your digital presence current and effective.

Infrastructure Maintenance

Comprehensive infrastructure support including servers, storage, networks, and security management.

Customer Support

24/7 customer support services to ensure your users receive timely assistance when they need it most.

Contract Staffing

Flexible staffing solutions to augment your team with specialized IT and engineering talent.

Our Services

Application Outsourcing Services Portfolio

Application Maintenance

Application Operations

Application & Data Transformation

Application Maintenance

Our comprehensive maintenance services ensure your applications run smoothly and efficiently with minimal downtime. We provide maintenance operations as per SLAs, handle regulatory changes, new release installations, and software upgrades.

Maintenance Operations as per SLAs

Regulatory Changes & Software Upgrades

Enhance Performance of Managed Applications

Corrective, Adaptive & Preventive Maintenance

AMO Services across multiple technologies

Application Operations

Application Operations provides customers with Level 1 and Level 2 support. We have proven infrastructure in place for Support, Monitoring, Testing and Reporting providing customers a smooth transition from infrastructure to outsourcing.

24x7 Help Desk Support

Level 1 and Level 2 Support

Production Support Administration

Issue Recording, Investigation & Resolution

Release Management & Infrastructure Corrections

Application & Data Transformation

When NOZION is engaged to provide Application & Data Transformation, we initially do a Portfolio Assessment of our clients' applications. We rationalize the portfolio and transform, consolidate, maintain and add documentation, implement systems.

Application Portfolio Assessment

Application Rationalization & Consolidation

Legacy Modernization

Significant Data Transformation

Documentation & System Implementation

Quality Assurance

Comprehensive Testing Services

Testing Services

Comprehensive testing services to ensure your applications perform optimally under all conditions. We offer both manual and automated testing across various platforms and technologies.

Manual and Automation Testing

Functional & Non-Functional Testing

Load & Stress Testing

Security Testing

IVXV & Mobile Apps Testing

Expertise in wide gamut of testing tools

Comprehensive Maintenance

Types of Application Maintenance

Corrective Maintenance

Immediate response to issues and proactive problem resolution

24/7 corrective and emergency repair
Proactive corrective maintenance
Bug fixes and issue resolution
Performance optimization
Security patches and updates

Adaptive Maintenance

Continuous improvement and enhancement of your applications

Develop and deploy new features
Enhancements that bring value to customers
Integration with new systems
Platform upgrades and migrations
User experience improvements

Preventive Maintenance

Proactive measures to prevent issues before they occur

Improve performance and maintainability
Analyze patterns and identify potential issues
Proactive monitoring and alerting
Regular health checks and audits
Documentation and knowledge management

Extended Services

Infrastructure & Staffing Solutions

Infrastructure Maintenance

Comprehensive infrastructure support to keep your systems running smoothly and securely.

Desktop, Server, Storage Administration and Maintenance

Databases, Middleware, OS Maintenance

Network Support Maintenance

Remote Infrastructure Management

IT Services & Security Management

Contract Staffing

Flexible staffing solutions to augment your team with specialized IT and engineering talent.

Contract Staff Co-location to Our Centers

IT & Engineering Staff Augmentation

Program and Project Management of Outsourced Staff

Facilities & Infrastructure Support

Managed Capacity Model in Contract Staffing

Expert Guidance

How to Choose the Right Vendor for Your Critical Business Processes

Managed services ease business operations and allow management to focus more on core functions. Here are 5 ways to choose the right vendor for outsourcing your functions:

Clearly Define the Scope of Work

The most important thing in defining a clear scope of work is to make a list of tasks needed to customize. The type of work you want to get, cost involvement, skills requirements, and creating a list of all required goals that you will need to get through outsourcing projects is critical.

Research the Process

Researching is a critical process in getting the right vendors. Vendals have to stand out for their installation, and previous work has been done. Complete research on client work experience, financial stability, client base, past history with clients, and their domain specialization along with skilled available resources.

Ask for Reference and Work Samples

There is no better way to judge the vendor than by asking for work samples. Seek client references and ask for work samples to understand the vendor's quality works. The work samples will give you a clear picture of the work procedures that they followed.

Check for Certifications and IT Infrastructure

Check IT infrastructure and quality certifications. This is applicable for large outsourcing relationships where the use of best-in-class IT infrastructure and data security is imperative. If your relationship involves the sharing of confidential client data, then ensuring information security is important.

Assess Financial Stability

Assess financial stability is important in case of a long relationship with the vendor to make sure that they have sufficient cash flow and financially secure to take the projects.

Application Support

Comprehensive Support Services

24/7 Support Services

Round-the-clock application support with dedicated teams ensuring minimal downtime.

Performance Monitoring

Proactive monitoring and performance optimization with comprehensive reporting.

Security Management

Comprehensive security services including vulnerability assessment and patch management.

Release Management

Streamlined release and deployment processes with comprehensive testing.

Managed Application Services